Incentive Program Portfolio

A Tropical Reward: Hyatt Ziva Riviera Cancun

Our first opportunity to host clients in a tropical location was truly a blessing for our travel-loving team. Despite facing unexpected challenges, including postponing the event due to the pandemic and navigating security concerns at the chosen venue, we persevered and delivered an exceptional experience at the stunning Hyatt Ziva Riviera Cancun.

This tropical oasis served as the perfect backdrop for a relaxation-focused incentive program, where our client’s top performers could unwind and recharge. From a warm welcome dinner to a meaningful charity component, we curated a seamless blend of relaxation and purpose. The VIP and farewell dinners were particularly memorable, offering guests a chance to celebrate their achievements in style.

Our team handled every aspect of the event, from venue selection to on-site management, allowing our clients to fully immerse themselves in the experience alongside their guests.

A Leadership Retreat: Glen House Resort, Thousand Islands

Rewarding your highest performers with a retreat is one of the most impactful ways to show appreciation for their hard work. For this event, our client chose the picturesque Glen House Resort in the Thousand Islands, a location that perfectly embodied the message they wanted to convey: "If you work hard, you can achieve everything you desire."

We were responsible for every detail, from sourcing the venue to managing logistics, creating valuable experiences, and ensuring that the event was a true reflection of the client's brand. Activities like a golf tournament, spa day, and early morning yoga sessions were meticulously planned to enhance the retreat’s overall theme of luxury and relaxation.

One of our favorite elements was incorporating the client’s chosen motivational quote, “I never dreamed about success. I worked for it.” – Estee Lauder. This quote was woven throughout the event, serving as a constant reminder to attendees of why they were there and how they could continue to earn their place at such exclusive events.

To add a special touch, we surprised guests with custom door hangers that played on the event’s theme: “Please do not disturb. This is the only time I get to dream about my success. The rest of the time I am working for it.” These small, thoughtful details helped elevate the experience and left a lasting impression on attendees.

Our Responsibilities for Incentive Travel Programs:

Venue Selection & Coordination: Identified, secured, and coordinated with top venues to align with the client’s vision and goals.
Security & Safety Planning: Managed discussions with venues to address any security concerns and ensure a safe environment for all guests.
Event Program Design: Developed comprehensive itineraries, including welcome dinners, charity components, relaxation activities, VIP experiences, meetings, and farewell events.
Transportation Management: Collaborated with travel agents to manage flights and coordinated with local DMCs to arrange seamless ground transportation.
Logistics Management: Handled all logistical aspects, from registration and managing guest details to coordinating transportation and accommodation.
On-Site Event Management: Provided full on-site oversight, ensuring smooth execution and allowing the client to focus on engaging with their guests.
Guest Experience Enhancement: Delivered personalized touches, such as branded materials and custom surprises, to create memorable and impactful experiences.
Brand Integration: Incorporated client branding and motivational themes throughout the event to reinforce the program’s objectives and message.